Remote Monitoring

24/7 monitoring and response

At the heart of Ward’s security business is our state-of-the-art National Operations Centre (NOC), providing intelligence and communication that helps us take the most efficient action. This technologically advanced Communication Centre is the operational hub of our service.

All major incidents are coordinated from the NOC and all remote CCTV surveillance is undertaken here by our team of highly trained, professional CCTV operatives. The NOC allows us to keep an eye on your assets and manage our security response. We can deploy our Fast Response Teams as soon as alerts are received from Alarm Receiving Centres. This includes automated, real time attendance monitoring of our Security Officers, complete with audit trail so you know when and where teams were called out.

Routine remote CCTV surveillance, alarm monitoring and response to motion-activated cameras are also carried out from the NOC. Trained operators dynamically assess each activation, triggering despatch of a Fast Response Team, the police or other emergency services as appropriate.

You can also take advantage of our out-of-hours helpdesk, where emergency maintenance calls are logged and professionally handled.

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CONTINUOUS MONITORING

The National Operations Centre (NOC) is manned 24 / 7, 365 days of the year by SIA licensed operatives and will monitor your CCTV, WIDS and PIDS.

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EXPERT ANALYSIS

Risks are quickly identified and rapidly analysed, providing meaningful understanding of each threat.

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Live updates

Live communication and updates during and following a major incident.

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Response

Our team is trained to make robust decisions in fast moving situations deploying the rapid response team if needed.

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EMERGENCY SERVICES LIAISON

Fast response to alert emergency services where appropriate.

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Evidence recording

CCTV is recorded from both the NOC and response teams.

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FLEXIBLE MONITORING

If needed, we can connect to your site from anywhere in the world.

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Out of hours help desk

Ready to help no matter what the time.

Ward takes our security to the next level, covering a wide spectrum of services that answer all our security needs. They show outstanding enthusiasm and professionalism, satisfying everyone at Perenco that we made the right choice in trusting Ward.

Vince McCarthy, Security Team Lead at Perenco Oil and Gas Company

Following a competitive tender process, Ward has been awarded the contract to provide security services for Knight Frank across the North West. Their attention to detail, professionalism and market knowledge made them clear favourites.

Anthony Watson, Promise Managing Director at Knight Frank

The one thing I really love is the responsiveness. If I say to Ward, and it can be at very short notice, ‘Can you do this for me?’, the answer is always ‘Yes, when do you want it?’ That, for me, in terms of reassurance, is amazing.

Philip Jones – Head of Security, Westfield London

Get a callback

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0845 872 1330
Consent
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0845 872 1330

Our intelligent security solutions

At Ward Security we supply a full range of security services to businesses, large and small, across a broad range of sectors.

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Security Personnel

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Video Verification Systems

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General Purpose Patrol Dogs

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Specialist Search Dogs

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Mobile Services

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Temporary Detection & Void Property

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Fencing Systems

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Dog Training

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Cyber

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Counter-Surveillance

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Risk Advisory

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Security Personnel

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Video Verification Systems

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General Purpose Patrol Dogs

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Specialist Search Dogs

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Mobile Services

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Temporary Detection & Void Property

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Fencing Systems

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Dog Training

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Cyber

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Counter-Surveillance

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Risk Advisory

Fully accredited