At the heart of Ward’s security business is our state-of-the-art National Operations Centre (NOC), providing intelligence and communication that helps us take the most efficient action. This technologically-advanced communication centre is the operational hub for our remote security monitoring services.
Whether you have an existing system or it's one we've deployed, we can provide remote monitoring using the latest Al software for alarm filtering. This is all whilst providing a more proactive approach to maintenance through our visual health check system.
Why remote security services?
Remote monitoring surveillance services not only offer round-the-clock protection, but also that all-important peace of mind.
At Ward, all major incidents are coordinated from the NOC, and all remote CCTV surveillance is undertaken here by our team of highly trained, professional CCTV operatives.
The NOC allows us to keep an eye on your assets remotely and manage our security response. We can deploy our Fast Response Teams as soon as alerts are received from Alarm Receiving Centres. This includes automated, real-time attendance monitoring of our Security Officers, complete with an audit trail so you know when and where teams were called out.
As part of our remote security services, routine remote CCTV surveillance, alarm monitoring, and response to motion-activated cameras are also carried out from the NOC. Trained operators dynamically assess each activation, triggering the dispatch of a Fast Response Team, personnel, the police, or other emergency services as appropriate.
You can also take advantage of our out-of-hours remote security helpdesk, where emergency maintenance calls are logged and professionally handled.
Start with remote monitoring now.
Our remote security monitoring solutions
When it comes to remote site surveillance, Ward Security can provide tailored solutions that align seamlessly with the security demands of your business. From providing you with live updates following any security incidents to liaising with emergency services, we offer a comprehensive range of remote monitoring options for businesses in and around London.
Our dedicated team of security monitoring experts can become an extension of your own — even responding out of hours with our helpdesk. Browse our full range of remote security monitoring services below.
CONTINUOUS MONITORING
The National Operations Centre (NOC) is manned 24/7, 365 days a year by SIA-licensed operatives. The highly-secure NOC is designed to monitor your CCTV, WIDS, and PIDS to ensure constant surveillance of your premises. With this service, you’ll get continuous monitoring that offers a significant cost-saving alternative to on-site security personnel. This real-time supervision of your premises also allows for immediate response, reducing the risk of costly damage or business interruption.
EXPERT ANALYSIS
Blending skilled professionals with advanced technology, our expert analysis sees that risks are quickly identified and rapidly analysed. Our remote site surveillance team delivers fast and meaningful insights for each threat, to fully evaluate security breaches before taking action. Helping your business avoid the high costs associated with false alarms, our expert analysis ensures that only genuine threats are escalated.
Live updates
Our remote security solutions include live communication and updates both during and following a major incident, so that you’re always in the loop when it comes to your business’ security. Not only do our live updates allow for informed decision-making, but they ensure you’re never left in the dark.
Response
Should the worst happen, our remote security services team are trained to make robust decisions in fast-moving situations, deploying the rapid response team if needed. Our response services provide the efficiency of physical security without the costs of permanent on-site personnel.
EMERGENCY SERVICES LIAISON
Getting personnel on the ground is a crucial part of remote site surveillance. Ward Security can manage emergency communications for you, offering a fast response to alert emergency services where appropriate. Saving your valuable time in an emergency scenario, our team can reduce the administrative burden on your staff and provide the seamless, swift support you need.
Evidence recording
All CCTV is recorded by both the NOC and our rapid response teams, creating a valuable archive of evidence should it be needed for investigations, insurance claims, or legal proceedings. Not only does this help you with visual accounts of incidents, but it also offers a strong evidentiary base if disputes or follow-ups arise.
FLEXIBLE MONITORING
If needed, we can connect to your site from anywhere in the world — one of the core benefits of remote security monitoring. This remote surveillance method reduces the need for extensive on-site infrastructure or staff, making it highly cost-effective.
Out-of-hours help desk
If your business requires urgent security support during out-of-hours times, we can help remotely. Our team is ready to help no matter what the time is, so you can reduce your reliance on costly, full-time night security personnel without losing any valuable layers of protection.
Ward takes our security to the next level, covering a wide spectrum of services that answer all our security needs. They show outstanding enthusiasm and professionalism, satisfying everyone at Perenco that we made the right choice in trusting Ward.
The one thing I really love is the responsiveness. If I say to Ward, and it can be at very short notice, ‘Can you do this for me?’, the answer is always ‘Yes, when do you want it?’ That, for me, in terms of reassurance, is amazing.
Get a callback
"*" indicates required fields
Our intelligent security solutions
At Ward Security we supply a full range of security services to businesses, large and small, across a broad range of sectors.
Our accreditations
