FAQs

We know you might have a lot of questions.

So whether you are making an application to join us, preparing for an interview, or have already been offered a position you will find the answers to those questions and more on this page.

Still have a question? Then please don’t hesitate to drop us a line and we will get back to you as soon as we can.

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  • What is it like to work at Ward Security?

    It’s great! But don’t take our word for it, apply online and start your journey with us.

    With family values at the heart of who we are and great benefits such as Perkbox GOLD membership, Salary Sacrifice Pension Scheme, Uniform, SIA Licence Savings Scheme, 24/7 Employee Assistance Programme, Life Assurance, Employee Recognition STAR Awards, as well as flexible working approaches, and Living Wage Foundation commitment to drive pay rates in the industry. All this coupled with investment in training for all employees.

    For those who want a great career with us, we offer opportunities for training and to develop yourself through our Leadership Development Programme, Apprenticeship opportunities, e.learning courses, Success Profiles and annual appraisals, and training to evelop your skills to enable you to deliver the best service you can.

  • I have seen a job I would think I would be a great match for, how do I apply?

    Just click the “Apply” button contained in the job advert and this will redirect you to start your online application form with us.

  • Do I have to apply online?

    The online application form enables you to complete all aspects of your personal details, career history, licence details (where applicable), your CV and your proof of ID documents. By completing our online application form. If you are successful through our selection processes, completing our online application form will speed up the vetting and on-boarding processes, which means you will be able to work for Ward sooner.

    If you are not able to apply online, you may send your CV to the HR department @ HRQueries@ward-security.co.uk, however, to progress for vetting purposes we would need an online application form completed to move you into vetting.

  • How will I know how my application is progressing?

    As soon as you commence the first page of the online application form, our system will allocate you a Unique Reference Number (URN). You will receive an automated mail with your URN and a link to your application form. This URN is how you will be able to log-in and continue or upload documents onto your application form.

    If you do call the HR department to request any help or support on your application, you will need to quote your name and URN.

  • How will I know if my application has been successful?

    Our recruitment and operations teams will review your application and will place your application into a status (for example, invite for interview, not suitable for current role). Once the status has been updated, our system will automatically send you an email to inform you of the progress of your application, so please do check your in-box.

    If you are invited to attend an interview, a member of the team will call you to check your availability and follow this up on email to you.

  • How long will it take to hear if my application is being considered?

    We aim to let you know as soon as we can once your application has been reviewed. If you haven’t heard from us within 2 weeks, and if your application is not successful, you will receive an email to notify you of this.

  • If I am not successful for this job vacancy, will I be considered for other vacancies?

    We will review your application and where we can, place you in our talent pool, to match you for other or future vacancies. However, we would recommend you visit our careers page regularly to see what new vacancies there are, and apply for those based on the vacancy reference number.

    You can apply for as many vacancies as you wish.

  • Are there any checks which need to be conducted prior to joining Ward Security?

    Yes, as we are an ACS accredited company (Approved Contractor Scheme), we have to stand head and shoulders above the ‘norm’ and ensure all our employees are vetted to British Standard 7858. This entails proof of ID, 3-5 year career history and character and employer references. Our vetting partners conduct these checks for us and once vetted, which ordinarily takes 1-5 days at provisional stage, you are then ready to start work for us.

    All right to work checks are undertaken as part of the interview or new starter process.

  • I am not applying for a frontline role, do I need to be vetted?

    Yes, we vet all employees to ensure we can retain our ACS accreditation.

  • What if my SIA Licence is expiring, can I still apply?

    Yes, as long as you can evidence you have applied, and prior to a successful outcome, you have an active SIA licence to commence work with us.

  • I don’t have an SIA Licence but I want to join Ward Security and start a career in Security, can I still apply?

    Yes, we are always keen to support applicants to gain their SIA Licence, and we will be, in the near future, offering training to enable applicants to acquire an SIA Licence, which is also a route into our employment. So we would be happy to sponsor you to gain your SIA Licence and join us.

    We also offer an SIA Licence savings scheme, which can help with the initial cost of gaining an SIA Licence (current cost is £220). This would form part of your employment journey into us.

  • If I know someone who works at Ward Security will it help my application?

    We would hope if any of our employees have encouraged or referred you to apply to come and work for us, they would do so knowing you would be a great fit for our culture.

    Your application is judged on having the right skills and experience for the vacancy you have applied for, and this is what your application will be selected on.

    However, if you are successful, and a current employee has referred you, once you have completed your six months probationary period, your friend, colleague, family member who referred you, would be entitled to receive £100 for the referral! So be sure to let your Interviewer know this so we can reward the referral.

  • How should I prepare for an interview?

    Ok, so we want to see if you have the right skills and experience. However, it’s really important to us that the people who represent us are customer-focused and can reflect our high standards.

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