Join our Team – Site Security Supervisor – 3 Manchester Hardman Street

Are you looking for a role where you can really make a difference? A role where you will need to work to your own initiative with great attention to detail?

We are currently recruiting for a Site Security Supervisor who will need all of these qualities and more to really advance in this role and make it their own, while ensuring all business needs are met.

What is the role?

Site Security Supervisor – Frontline SIA License required – no applications will be considered unless you hold a valid SIA Licence and CCTV Licence; All roles are subject vetting to a 5-year checkable history to include Supervisory experience.

  • Able to read and write coherent sentences to construct a legible report.
  • Good interpersonal skills with an ability to communicate clearly with people at all levels projecting a confident and professional manner.
  • Experience within a similar position is preferred
  • To be able to observe and accurately record incidents as they occur.
  • Be able to prioritise workloads and be flexible in the approach to varied tasks
  • Follow, review and lead compliance on Ward Security Limited Compliance Procedures for all Company Operating Procedures.  Directly manage the supervision of security personnel, ensuring that the Companies obligations are adhered to at all times in a timely and professional manner.
  • Ensure that all relevant information is collated and recorded for future reference.
  • Liaise with all Security Officers ensuring that all information is made available in order for the operation of the Company to work in an effective manner.
  • Ensure that staff and clients of the Company assist the Health & Safety Officer to ensure compliance with policies and regulations adhere to Health & Safety policies and regulations.
  • Participate in and ensure the continuation of specialist training to key members of staff within the remit of your authority.
  • To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
  • To effectively control the access to the client’s premises, examining documentation to ascertain the authenticity and authority to gain access.
  • To submit detailed reports on discovery of issues relating to health and safety and crime to the relevant authority either verbally or in report form as required.
  • In line with Company policy carry out routine search procedures in sensitive manner to include vehicles, buildings and persons. –
  • To effectively deal with all incidents falling within the security remit and to effectively report all incidents to the relevant authority.
  • To provide a point of contact and information centre to staff and visitors.
  • To maintain a log of all visitors, incidents and any other records that may be required by the client.
  • To maintain the clients key safe to issue and record all movements of keys within the clients’ premises.
  • To identify suspicious persons and actions and report such circumstances.
  • Any other duties that the Company may request from time to time that have not been included in the above.
  • To monitor the access and egress for staff, guests & contractors on site
  • Assistance with all operational incidents/emergencies during shift, ensuring appropriate and professional management and reporting/escalation of issues acting as a central communication hub for security services
  • Providing immediate response in the event of any major / minor incidents, ranging from responding to medical incidents, fire alarm activation / evacuations and crisis response ensuring that CCTV watch is a priority. Reviewing the incident reports prior to submitting to the client and coordinating the preliminary investigations.
  • Complete Monthly CSR’s along with job chats and appraisals providing leadership, support, guidance to FOH Security Officers. Monitoring employee productivity and providing constructive feedback and coaching.
  • Deliveries/Contractors – Should be organised and take control of incoming deliveries and contractor issues in the absence of senior team members.
  • Report Writing – Security Supervisor should have exceptional reading and writing skills and be proficient in using both MS office as well as in house software. Being clear & concise in this role is vital.
  • Communication Skills – Must have communication skills to deal with people in any given situation. Be able to assimilate and pass on key information where required.
  • Customer Service – To meet & greet people coming to site including high profile visitors. Great inter-personal skills as first point of contact & usually the face of the business.
  • Work Ethic – In this role, time keeping of the highest standard is crucial. Working to the best of your ability at all times as an individual and within a team is a key aspect of this role and something expected from all staff at Ward Security.
  • Leadership Skills – Be able to help maintain and develop skills in themselves and their teammates as well as setting a good example. This includes being pro-active with alerts and news about local issues which may affect the security of the business.
  • Decision Making – Must display the ability to make decisions using the training and guidance provided and sometimes operate within limited time frame.
  • Teamwork – Must be able to operate in a team and be motivated to keep improving themselves and also give positive input in order to improve processes in relation to their role.


Why work for us?

Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, 5.6 weeks annual leave including Bank Holiday’s, Cycle to work Salary Sacrifice scheme, Pension and Life Assurance subject to qualifying service.

Perk box – Working in partnership with Perk box, all employees are offered a range of benefits, from retailer discounts, cinema tickets, wellness and gym membership and many other fantastic benefits for you to enjoy. *Available after 6 months service.

Who we are:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more.  We also offer security approved qualifications training through our Training Academy.

With over 1000 employees operating nationally we seek the best talent to uphold our vision to be the most trusted Security Partner in the UK.

Ward Security recruit, train and reward the very best staff, complemented by the latest technology and communications to ensure the highest levels of security and Client service.

We will need your current CV and you can upload this on your online application form and send this to quoting the Job Reference.

Read about us @


What experience, skills and experience do I need?

  • Experience within a similar position
  • Good interpersonal skills with an ability to communicate clearly with people at all levels projecting a confident and professional manner.
  • A 5-year checkable work history or back to school record.
  • To be able to observe and accurately record incidents as they occur.
  • Able to prioritise workloads and be flexible in the approach to varied tasks
  • To be of smart appearance at all times whilst representing the company image.
  • To be punctual in attendance.
  • Able to work with minimal supervision.
  • Ability to operate in a pressurised environment with excellent attention to detail.

Personal Attributes

  • Professional
  • Excellent customer service
  • Excellent communication, written and verbal, showing a strong command of the English language
  • Excellent organisational and time management skills
  • Task orientated
  • High level of self-motivation and problem solving
  • Excellent personal presentation Confident
  • Reliable
  • Punctual

Ward Security are an Equal Opportunities Employer.

Ward Security is pleased to announce that it has become a Recognised Service Provider working alongside the Living Wage Foundation. This achievement means Ward Security meet the standards set by Citizens UK and Centre for Civil Society for good practice by providers of personnel under contract.

Ward Security is an approved HABC Training Centre to deliver security recognised training qualifications in:

  • Level 2 Working as a Security Officer in the Private Security Industry
  • Level 2 Working as a Door Supervisor in the Private Security Industry
  • Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) in the Private Security Industry

Read more about our training courses we offer @