Join our Team –  Security Team Leader – South Bank Central

Are you looking for a role where you can really make a difference? A role where you will need to work to your own initiative with great attention to detail?

We are currently recruiting for a Security Team Leader who will need all of these qualities and more to really advance in this role and make it their own, while ensuring all business needs are met.

What is the role?

Security Team Leader – Frontline SIA License required – no applications will be considered unless you hold a valid SIA Licence & CCTV Licence.  All roles are subject vetting to a 5 year checkable history to include Supervisory experience.

  • Take ownership of all CCTV, access control and alarm systems for South Bank Central whilst adhering to the Data Protection Act 2018. To include maintaining the access log.
  • Ensure accurate records are maintained of all equipment including alarm systems, monitoring and report any defects to security maintenance contractor and Security Manager on a daily shift basis to ensure appropriate and timely response and repair of equipment.
  • Commence radio checks at the beginning of every shift.
  • Create, issue and document Tenant’s access passes.
  • Take ownership and control of the issue of contractor passes, keys & radios and ensure that the issue DOB’s are kept up to date & report any anomalies to the Supervisor/Security Manager.
  • Carry out daily verification checks to ensure all control room systems are fully operational and where they are not, initiate corrective action.
  • Maintain the DOB to ensure all incidents and occurrences are up to date.
  • Carry out our weekly Fire Test every Friday at 11:00.
  • Undertake a monthly key audit and raise any issues with the Security Manager.
  • To be conversant with all life safety systems and assist in responding to all emergencies promptly as illustrated in these Assignment Instructions.
  • Pass on any telephone enquiries or message to the relevant people or department.
  • Be fully conversant and comply with the Assignment Instructions and Health & Safety Risk Assessments/Toolbox Talks.
  • To be fully conversant with and comply with all other procedures as detailed in the Assignment Instructions.
  • Ensure no isolations are to be made without seeking further permission from Senior management or client.
  • Ensure the F.C.C is always kept clean and tidy.
  • Monitor, report and escalate to Security Management any incidents reported through news media, emails and staff portal which may impact on South Bank Central.
  • Provide accurate and timely information for the preparation of reports as requested.
  • Ensure compliance with legal, Company and contractual obligations.
  • Provide accurate and timely reports from CCTV & Access Control systems.
  • Maintain accurate and correct documentation and update as required.
  • Display SIA licence always whilst on duty.
  • Make enquiries and submit reports on incidents as instructed by the Security Manager
  • Be aware of policy and procedures owned and changed from time to time by Ward Security.
  • Be aware of policy and procedures owned and changed from time to time by CBRE/Ward Security.
  • Assist with a daily mail run and with breaks for the Front of House Officers.
  • Carry out any other reasonable request as required by the Security Manager/Security Supervisor.


Why work for us?

Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, 5.6 weeks annual leave including Bank Holiday’s, Cycle to work Salary Sacrifice scheme, Pension and Life Assurance subject to qualifying service.

Perkbox – Working in partnership with Perkbox, all employees are offered a range of benefits, from retailer discounts, cinema tickets, wellness and gym membership and many other fantastic benefits for you to enjoy. *available after 6 months service.

Who we are:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more.  We also offer security approved qualifications training through our Training Academy.

With over 1000 employees operating nationally we seek the best talent to uphold our vision to be the most trusted Security Partner in the UK.

Ward Security recruit, train and reward the very best staff, complemented by the latest technology and communications to ensure the highest levels of security and Client service.

We will need your current CV and you can upload this on your online application form and send this to quoting the Job Reference.

Read about us @

What experience, skills and experience do I need?

  • Experience within a similar position
  • CCTV Licence
  • Demonstrate the ability to organise multiple tasks in the most effective way and allocate time and energy according to task complexity and priority.
  • The ability to make effective decisions on a day-to-day basis, taking ownership of decisions, demonstrating sound judgement in escalating issues where necessary.
  • Good interpersonal skills with an ability to communicate clearly with people at all levels projecting a confident and professional manner.
  • A 5-year checkable work history or back to school record.
  • To be able to observe and accurately record incidents as they occur.
  • To be of smart appearance always whilst representing the company image.
  • To be punctual in attendance.
  • Able to work with minimal supervision.

 Personal Attributes:

  • Professional
  • Excellent customer service
  • Excellent communication, written and verbal, showing a strong command of the English language
  • Excellent organisational and time management skills
  • Task orientated
  • High level of self-motivation and problem solving
  • Excellent personal presentation and confident
  • Reliable
  • Punctual

Ward Security are an Equal Opportunities Employer.

Ward Security is pleased to announce that it has become a Recognised Service Provider working alongside the Living Wage Foundation. This achievement means Ward Security meet the standards set by Citizens UK and Centre for Civil Society for good practice by providers of personnel under contract.

Ward Security is an approved HABC Training Centre to deliver security recognised training qualifications in:

  • Level 2 Working as a Security Officer in the Private Security Industry
  • Level 2 Working as a Door Supervisor in the Private Security Industry
  • Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) in the Private Security Industry

Read more about our training courses we offer @