Join our Team – Sales Advisor  – Chatham, Kent

Are you looking for a role where you can really make a difference? A role where you will need to work to your own initiative with great attention to detail?

We are currently recruiting a Sales Advisor who will need all of these qualities and more to really advance in this role and make it their own, while ensuring all business needs are met.


What is the role?

C4R is a service provider that has been re-launched to include a Development department that will deliver an efficient turnaround of costed solutions to both current and new customers. The Head of Development is pivotable to ensuring C4R profitable growth is achieved but will rely on the Sales Advisor to provide significant opportunity closure.

Where there is a requirement to provide Security Solutions from either existing or new clients the Sales Advisor will work with the NOC, Response, Technical Departments, and where appropriate Regional Manned Guarding to ensure a value for money solution is deployed. Focusing on systems that return increased profitability, the Sales Advisor will work closely with the Head of Development building relationships with Clients understanding their requirements and co-ordinating a solution across C4R Departments.

The Sales Advisor under direction from the Head of Development will fully cost all solutions, be the first point of contact for the business. All external enquires to Ward will be routed to the Development Department for assessment providing efficient and rapid responses to all enquires.


Job Responsibilities and Tasks:

  • Engage with existing and potential customers to present our product and service offerings, customer service orientated
  • Keep up to date with Ward products and services and the marketplace, work closely with the Technical Department
  • Build excellent relationships with current and potential Clients, trusted advisor on Security Solutions
  • Establish Client rapport ensuring that their business and ongoing requirements are fully understood
  • Work closely with Heads of Department within C4R to ensure quick turnaround of opportunities and requirements exceeding KPI expectations
  • Gain knowledge of services and build relationships with Ward Regional & Operations Managers
  • Ensure Client details are always up to date on the chosen CRM, currently Salesforce
  • Similarly track & document all Sales & Enquiries, ensure pricing process & sign-off process is followed (CIS)
  • Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Assist the Head of Development with Sales presentations, develop a library of Solutions material
  • Work with the Head of Development to ensure the C4R Service Catalogue is up to date and relevant
  • Provide appropriate Management Reports, typically from the CRM (currently Salesforce), daily calls, weekly schedule, monthly and annual territory analysis.
  • Prospecting skills, ability to cold call based on an agreed sales campaign
  • Engage with the Marketplace via Social Media, assist Head of Development with relevant posts
  • Where appropriate work with the Head of Development to provide input into Commercial Tenders


Why work for us?

Well apart from joining our friendly team we offer 28 days annual leave including Bank Holiday’s, Pension and Life Assurance subject to qualifying service. We also offer a Cycle to work Salary Sacrifice scheme.

Perkbox – Working in partnership with Perkbox, all employees are offered a range of benefits, from retailer discounts, cinema tickets, wellness and gym membership and many other fantastic benefits for you to enjoy. *available after 6 months service.

Our office is located in The Historic Dockyard along the river front, with free parking and a modern break area with all facilities to really make the most of your lunch.

Who we are:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more.  We also offer security approved qualifications training through our Training Academy.

With over 1000 employees operating nationally we seek the best talent to uphold our vision to be the most trusted Security Partner in the UK.

Ward Security recruit, train and reward the very best staff, complemented by the latest technology and communications to ensure the highest levels of security and Client service.

We will need your current CV and you can upload this on your online application form and send this to quoting the Job Reference.

Read about us @


What experience, skills and and experience do I need?

  • Knowledge of the Security industry preferred
  • 3 years of experience as Telesales Representative or similar Client Service or Sales role
  • Experience of working towards and achieving Sales targets, proven record of quota achievement
  • Good numerate skills, ability to provide quotes with appropriate margins & overheads
  • Strong ability to close opportunities to the Clients satisfaction
  • Outstanding Client communications skills, internal & external
  • Problem-solving skills: ability to visualize a problem or situation and think abstractly to resolve
  • Working knowledge of Sales/CRM software applications, highly desirable especially Salesforce
  • Excellent knowledge of Microsoft Office Packages and Administration skills

Ward Security are an Equal Opportunities Employer.

Ward Security is pleased to announce that it has become a Recognised Service Provider working alongside the Living Wage Foundation. This achievement means Ward Security meet the standards set by Citizens UK and Centre for Civil Society for good practice by providers of personnel under contract.

Ward Security is an approved HABC Training Centre to deliver security recognised training qualifications in:

  • Level 2 Working as a Security Officer in the Private Security Industry
  • Level 2 Working as a Door Supervisor in the Private Security Industry
  • Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) in the Private Security Industry

Read more about our training courses we offer @