Accountable for our actions, social value, communities and impact


We recognise that we need to make a positive contribution to society. Sustainability at Ward is broken down into three key tiers: environment, society and economy. Throughout the company we always work with these in mind, setting policies and acting in a way that considers all three and doesn’t negatively impact any one of them.

It is vital that we operate to the highest ethical standards, that safety is prioritised in how we manage our business and that our employees have the opportunity to reach their full potential. If we adopt this mindset within our workplace culture, we believe it will naturally extend to the communities with which we engage and then further to benefit the planet.

Economic sustainability is, of course, important to the business. But in terms of our external sustainability efforts, we focus on the environment and social responsibility in our workplace, community and the planet.




We are pleased to announce that we are now carbon neutral against our Scope 1 & 2 emissions, supporting our commitment to a sustainable future.



We continuously make improvements within our business to support the health and wellbeing of our staff and in 2022 were Awarded Platinum standard in the Kent and Medway Healthy Workplaces Programme.



Supporting local charities and groups in any way we can, from fundraising to donations, volunteering to mentoring, we endeavour to make a positive difference in the communities in which we work.



We aim to improve knowledge about safety in the community with
educational and community based campaigns like the Emergency Services Day with presentations to 200 children by the canine team.

How we incorporate Sustainability

Ward has a Sustainability Steering Group to integrate the sustainability strategy into the day-to-day operations and management of the company. We are already involved in excellent initiatives, and will continue to improve and make a difference where we can. Ultimately, everything we do should be linked to being a sustainable business.

  • Sustainability within the workplace

    It starts from within. That is where we have the greatest control and can make the biggest impact. Our actions are driven by our core culture which will dictate the values in our workplace. We aim to ensure that our employees are always treated fairly, respectfully and are developed in their roles.

    To achieve sustainability within the workplace, we prioritise

    • Talent Acquisition & Retention of Staff
    • Training & Development
    • Staff Satisfaction
    • Equal Opportunities, Diversity & Inclusion
    • Health, Safety and Wellbeing
    • Modern Slavery
    • Innovation
  • Sustainability within the community

    When the culture is right, our social responsibility moves us to extend our values locally doing what we feasibly can to benefit the wider community. We rely on the support of the communities we work in and give back where we can. Ward recognises our potential impact on the wider community and how our operations can have positive and negative effects on the community.

    To reduce negative impacts on our local communities, we will

    • Work with local communities
    • Educate
    • Give to charity and community projects
    • Support community initiatives that are consistent with our corporate responsibility objectives
    • Volunteer
    • Act as a good neighbour
  • Sustainability on a global scale

    Global issues that focus on the planet drive us to protect the environment. Our ability to make a global difference might be less than making a local difference, but we should still make every effort to spread our values even further to benefit the environment and protect against damaging the planet. We are committed to taking all reasonable measures to minimise our impact on the environment.

    To reduce our global impact, we will

    • Undertake sustainable procurement and ethical purchasing
    • Manage vehicle fleets responsibly
    • Minimise, recycle and responsibly dispose of waste
    • Better utilise energy and other resources
    • Seek to continually improve all aspects of environmental management

Some of the charities we support:

  • Support Ukraine
  • Leukaemia Care
  • Dandelion Time
  • Forever Manchester
  • Young Hackney
  • Oliver Fisher Trust
  • Living River Foundation

Ward also sponsor a number of great causes through Just Giving donations.

Fully accredited