Alarm response and key holding
Ward Security is able to provide bespoke and general response (keyholding) and patrol security solutions for both private and public sector organisations across London, the Midlands and the South of England. Our professionally managed response and patrol section services within which we have specific and specialist expertise include:
* Alarm Response & Keyholding
* Property Inspection
* Lone Worker Assistance
* Mobile Patrols
Our trained response officers will attend your premises in the event of alarm activation. They will carry out a full external and internal patrol of the site as detailed by the comprehensive site assignment instructions agreed with you at contract commencement. All of our attending Response Staff are attired in NATO style uniforms and identifying insignia ensuring a professional and identifiable approach to your security.
If emergency remedial repairs are required, and subject to pre authorisation by you, we can arrange for these repairs to be carried out. We can either use a contractor from our approved contractor database with agreed pre authorisation spend limits or a nominated contractor of your choice.
Once the incident has been dealt with the building will be re-secured. A detailed incident report will be emailed to you the next working day. All operational staff has access to our 24hr Contact Centre via by land line, mobile or radio communications to ensure best fit with your business & continued safety of our deployed personnel.
If you do not wish us to hold your keys our Response Officers can still accompany your lone key holder on site to deal with any alarm activation or incident, reducing the risk of lone workers at vulnerable times (refer to Health & Safety Executive document “Working Alone In Safety” booklet INDG73).
Pre-programmed patrols may be carried out at random times and throughout the night and at weekends. Highly visible warning boards for all our sites are supplied as an added deterrent demonstrating a pro-active approach to securing your business and will help to deter any opportunist thieves operating in your area.
Our Officers are also able to allow access for contractors or employee’s to attend site out of normal working hours. As well as allowing access and onsite supervision if required there is additional peace of mind knowing that the building will be re-secured correctly removing the need to hand over premises keys or alarm codes to unauthorised personnel.
As more properties are left in a vacant condition over longer periods of time, there is a requirement by most Insurance Companies to ensure periodic checks are carried out on the security and utility services of these buildings, which we at Ward Security can carry out for you. At contract commencement the specific requirements are drawn up into a task sheet for the Officer carrying out the inspection. These task sheets once completed can then be emailed or faxed to you as frequently as you require.